Refund & Return Policy

Our Standard

Every card leaves our hands in the condition listed. We grade conservatively — if we're unsure between two grades, we list the lower one. We want you to be genuinely happy with what you receive.

Singles (Individual Cards)

If a card arrives in significantly worse condition than listed, or if you received the wrong card, contact us within 7 days of delivery at hello@harlequinsmarket.com. We'll make it right — either a full refund or replacement if we have one in stock.

Minor condition variations within a grade (e.g., a light scratch on the back of an NM card) are not grounds for return. Grading has an inherent subjectivity; our listings reflect our honest assessment.

Sealed Product

Sealed product sales are final once shipped, as we cannot verify the condition of seals after delivery. If your package arrives visibly damaged in transit, photograph it before opening and contact us within 48 hours of delivery. We'll file a shipping claim on your behalf.

Shipping Damage

We pack every order carefully. If your order is damaged in transit, keep all original packaging and contact us within 48 hours with photos. We'll work with the carrier to resolve it.

Refund Process

Approved refunds are returned to your original payment method within 5–10 business days depending on your card issuer. We do not charge restocking fees.

Contact

hello@harlequinsmarket.com
We typically respond within one business day.